$300K–$1M+
Largest cost avoided
40–70%
Average cost reduction on avoided or redirected spend
6–12 months
Typical decision horizon
Case Studies
01
PROFESSIONAL SERVICES FIRM
$2.8M revenue
Unified Operational Focus
Three overlapping rollouts. One defined decision.
Organizational clarity restored in one session
Situation
The owner walked into a meeting expecting a progress update, but discovered three departments had each picked their own AI tool without telling anyone else.
Decision needed
Everyone wanted to talk about which tools to keep, but nobody had asked the harder question: what parts of this business should we never hand to a machine?
What changed
We answered that question in one session. All customer support stays human for twelve months. The owner signed a one-page decision, and the arguing stopped.
Result
Two tools got cancelled before renewal because they no longer fit the boundary. One stayed. The team stopped chasing vendors and started executing.
02
HEALTHCARE SERVICES GROUP
$4.2M Revenue
Internal Capability Maximized
Vendor 72 hours from signing. Contract never signed.
$300K+ retained
Situation
The owner was 72 hours from signing a six-figure AI contract, but leadership was split and nobody could say whose decision it actually was.
Decision needed
They had spent weeks negotiating terms, but nobody had stopped to ask whether the problem they were solving actually required an outside vendor.
What changed
We defined the problem, mapped the options, and assigned a clear owner. The answer turned out to be simpler than anyone expected: they could handle 60% of the need internally.
Result
$300K+ retained. Built the solution in-house. The person who owned the decision actually owned it for the first time.
03
SPECIALTY MANUFACTURER
$3.1M Revenue
Resource Reallocation
A nine-month pilot that would not end. Ended in one week.
Leadership focus restored. Three future mistakes eliminated.
Situation
A promising AI pilot had been running for nine months, but nobody had ever defined what done looked like, so it just kept going.
Decision needed
The tool was marginally useful, but no one had the authority to kill it. It kept consuming leadership attention because ending it felt like admitting the investment was a mistake.
What changed
We gave it a 30-day window, clear success criteria, and a named owner. The owner looked at the criteria and made the call in a week.
Result
The team got their focus back, and they eliminated three options that would have created bigger problems if they had kept drifting.
Before you spend on tools, lock the decision.
Most owners recognize at least one of these. The decision that's stalling you right now has a name. Let's find it.